Ben McAdams

Driving growth through product engineering, developer experience, and AI discoverability. Focused on increasing Zapier's visibility to both humans and AI agents across the web. Tech DRI on cross-functional initiatives spanning experimentation, platform architecture, SEO, and agentic discovery.

Full stack engineer on the developer experience team.

• Paved the way for Kubernetes at Classy (acquired by GoFundMe) by standing up their first clusters and deploying production services to them using ArgoCD (GitOps) on AWS.
• Engineered and deployed Backstage (open-source IDP) and integrated it into the everyday workflow of technical stakeholders — improving visibility into service health.

• Twitter 2.0 — lead engineer on Twitter Finance and Twitter Hashflags. Both products generated revenue and were sold as advertisement solutions on iOS, Android, and web.
• Twitter 1.0 — delivered features and optimizations to the advertisement technology stack. Worked directly with the largest advertisers to translate requirements into backend decisions.

Designed, implemented, and maintained CI/CD pipelines used daily by 400+ mobile application developers. Migrated MacOS developer productivity infrastructure and CI workloads from on-premise to the cloud. Built tools across cloud platform services and multiple languages to improve engineering velocity.

Developed services in Go, React, and CockroachDB, hosted on AWS, GCP, and Azure. These services enabled SAP employees to migrate existing workloads and day-to-day tasks to the cloud.

Designed and developed transforms within SAP's cloud-based ETL tool 'Flowgraph' using Node.js and HANA DB. Drove team test automation by creating a scalable regression test suite.

General IT help-desk support. Troubleshot and repaired student and faculty computers. Imaged and re-imaged campus desktops.

Bachelor's Degree, Mathematics and Computer Science